Questions & Answers

Do you have questions about our museum, the tickets or the “Waltz King” himself? Our chatbot Ernsti
is the perfect contact and can provide information about various topics. But who is Ernsti? Ernsti wasn’t just the loyal servant of Johann Strauss II, but also his close friend and confidant. Over the years, he took care of Strauss’s instruments and was thus deeply involved in the life of the Strauss family. Thanks to this closeness and his tireless interest, he meticulously kept a diary of the famous composer’s life. Furthermore, he is a passionate connoisseur and lover of Strauss’s works, making him a walking encyclopedia. And the best part: Ernsti is available 24/7! Whenever you want to know something, he’s there for you, answering your questions accurately and reliably. However, should it happen that Ernsti doesn’t know the answer, you are welcome to contact us directly. You can find our contact information here.